Last Updated: November 2024

Welcome to Oshawa Travel Limited (“we,” “us,” or “our”). By accessing or using our website https://oshawatravel.ca and services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

These Terms & Conditions govern your use of our website, any bookings made through our platform, and all other services we provide.

1. Acceptance of Terms

By using our website and services, you confirm that you are at least 18 years old and have the legal authority to enter into this agreement. If you are using the website on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Services Offered

Oshawa Travel Limited provides travel-related services, including but not limited to:

• Booking flights, hotels, car rentals, and vacation packages.
• Offering travel consultation and itinerary planning.
• Providing travel insurance and other travel-related products.

All bookings are subject to availability and the terms and conditions of the relevant service providers (e.g., airlines, hotels, car rental agencies).

3. Booking & Payment

a. Booking Confirmation

Once you make a booking through our website, you will receive a confirmation email. Please review the details of your booking carefully and notify us immediately if there are any discrepancies.

b. Payment Terms

Full payment is required at the time of booking unless otherwise specified. We accept major credit cards and other payment methods as listed on our website. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the full amount.

c. Currency & Taxes

All prices are quoted in Canadian Dollars (CAD) unless otherwise stated. Prices are subject to applicable taxes and fees, which will be displayed at the time of booking.

4. Cancellations, Changes & Refunds

a. Cancellation Policy

Cancellation policies vary depending on the service provider (e.g., airline, hotel). Please refer to the specific terms and conditions of your booking for details. We may charge a cancellation fee in addition to any fees imposed by the service provider.

b. Changes to Bookings

If you wish to make changes to your booking, please contact us as soon as possible. Changes are subject to availability and may incur additional fees.

c. Refunds

Refunds, if applicable, will be processed according to the cancellation policy of the service provider. Any agency fees are non-refundable.

5. Travel Documents & Requirements

a. Passports & Visas

It is your responsibility to ensure that you have valid travel documents, including passports, visas, and any other required entry permits. Oshawa Travel Limited is not responsible for any issues arising from incomplete or incorrect travel documentation.

b. Health & Safety

You are responsible for meeting any health requirements for your destination, including vaccinations and COVID-19 travel restrictions. We recommend consulting with relevant authorities or healthcare professionals for the latest travel advisories.

6. Limitation of Liability

Oshawa Travel Limited acts as an intermediary between you and various travel service providers. We are not responsible for:

• Any loss, injury, or damage resulting from acts of third-party service providers.
• Delays, cancellations, or changes to your travel itinerary caused by airlines, hotels, or other service providers.
• Events beyond our control, including natural disasters, acts of terrorism, or government actions.

Our maximum liability to you shall not exceed the total amount paid for the relevant booking.

7. User Conduct

By using our website, you agree not to:

• Use the website for any unlawful or fraudulent purpose.
• Interfere with the operation of the website or the security of any network connected to the website.
• Attempt to gain unauthorized access to any portion of the website or any systems or networks.

We reserve the right to terminate or restrict your access to the website if we suspect any violation of these terms.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Oshawa Travel Limited or its licensors and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or modify any content without our prior written consent.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as outlined in our Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over the content, privacy policies, or practices of these websites. We encourage you to review the terms and conditions of any third-party sites you visit.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website and services after any changes indicates your acceptance of the revised terms.

12. Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law principles. Any disputes arising out of or in connection with these terms shall be resolved in the courts located in Ontario, Canada.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

• Email: [email protected]
• Phone: 905-579-0297
• Mailing Address: Oshawa Travel Limited, 74 Simcoe St S, Oshawa, Ontario, Canada L1H 4G6